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Could you be our new community manager?

Updated: Jul 8, 2023

Hastings HIVE is the largest and most advanced shared office space in the Hawke’s Bay. Customers range from corporate branches to NFP (not-for-profits), to small business and independent coworkers who together create our friendly and vibrant coworking community.

Doors to open for a new shared workspace community manager
Opening for office manager or PA with sound business experience

The Role:

The community manager role is pivotal for delivering our quality customer experience and fostering an inclusive community spirit.

We seek a very special person to liaise with our customers and their staff, respond to enquiries, provide tours for prospective customers and manage sign-ups.

Commercial acumen and the ability to develop strong relationships with our customers and their staff is important, but upholding our values whilst ensuring the efficient and harmonious running of Hastings HIVE is essential.

Role Responsibilities:

  • Liaise day-to-day with customers and staff, including regular email news updates

  • Provide personal tours of Hastings HIVE for prospective customers

  • Consult with new and existing customers on their office needs and finding solutions

  • Follow up new enquiries through to sign-up

  • On-board new customers, including orientation and health & safety training

  • Accurate and timely administration of HIVE records and processes

  • Liaise with and oversee HIVE suppliers to ensure proper delivery of goods and services

  • Co-ordinate customer social events and contribute to HIVE social media coverage

About You (in priority order):

  • Self-starter with great customer service attitude

  • Would suit an office manager or PA with sound business experience

  • Values-driven communicator who inspires confidence and unity amongst customers

  • Natural organiser, good at implementing and following systems and processes

  • Good sales and commercial acumen (but training provided to the right candidate)

  • Comfortable with using modern office productivity tools and software

  • Confident arranging, participating in and encouraging social activities

Rewards & Benefits

Generous hourly contract rate

Flexible 15 to 20 hours over 4 or 5 day week to suit right candidate (potential to increase hours)

Flexible working hours may suit parent with school age children

Bonus programme rewards performance and customer satisfaction

Dedicated workstation, so more hours could be gained working for other HIVE customers

Carpark provided

Take a virtual tour of the building on this website to check-out our beautiful workplace.

Then apply by forwarding your CV by email to

Applicants contacted within one week, with short-listed candidates being interviewed over Zoom.

On-site tour of Hastings HIVE with our current community manager Kaylea, to follow.

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