Services

You run a business not an office!

Let us look after your office and ICT needs, so you can focus on business. Using scale and automation, Hastings HIVE provides you a full serviced office and co-working environment for 30-40% less cost than running your own office. And with none of the distractions, so you can enjoy life some life / balance too. Here are some of the things that we include with your i-desk or i-office plan as standard.

Security

Hastings HIVE CCTV and alarms are connected over the diverse fibre network to a 24x7 monitoring service, watching over our premises. Armourguard security staff are on call to go on site as required. 

Monitoring ensures your working environment is safe and secure for you, your staff and all your assets. And remember, you don't get called in the night if something is wrong on site, we do.

Hastings HIVE uses the MONITOR resource management system, as enjoyed by some of the largest schools, universities and hospitals in Australasia. This system keeps an accurate register of who is in the building and what authorisation levels they have. Access to your area, resources and information is available through this website's customer login.

ICT support

No amount of technology in the building will be useful to your business if it doesn't work as you need and when you need it. The building network cabling has a 20-year guarantee. The switching, routing (wireless and wired), broadband and internet networks are all designed, installed, commissioned and supported by Glenn Cook Technologies (GCT) right here in Hastings. GCT support many of the largest government and business organisations in the Hawkes Bay, but are also a massive supporter of the i-space concept and want to help small businesses here grow. To demonstrate this commitment, they extend special customer rates for IT support services to help you keep your devices and applications running smoothly.

 

Finally, GCT can connect you to cloud storage and applications, to support all your IT requirements. This includes voice services for those companies needing contact centre or similar IP voice capabilities.

Office management

Our job is to manage all the contextual office stuff in the background so you can run your business, not the office. We manage and pay all the bills, focus on health and safety, ensure cleanliness and we worry about the smooth running of everything from the mechanical to the interpersonal. We also encourage intra and inter-company cooperation and fun, through events and shared values.

Office supplies

Hastings HIVE is a serviced office where your rental includes most of what you need, and very little you don't. We organise and pay for all cleaning, kitchen, cafe and printing supplies. No shopping lists needed and no mercy runs to the dairy for milk! 

If something is getting low, just let us know and our concierge service will make sure it's replenished whilst they change the shower mats and tea towels. Oh, and make sure basics like whiteboard marker pens and A1 flip-chart pads are ready to go.

Cleaning and greening

Cleanliness is next to... great coffee, and our cleaners from Boulevard are there to keep all shared i-spaces clean. They need your help by tidying up after you leave a shared space, so reducing shared cleaning costs for everyone. Your i-office or i-desk is cleaned once per week within the cleaning schedule (unless you specifically opt out) and basic cleaning gear is available on site for your use.

We know plants play an important part in regulating the air we breathe, but more recently it is thought they have a remarkable role to play in our well-being. So our beautiful plants, maintained regularly by our friends The Green Goose, not only look good but help keep you productive at work.

Recycling and rubbish collection

Our re-cycling station in the breakout cafe makes it super-easy for you to do your bit to reduce landfill waste.  Yes, we know this is among our more basic offerings at Hastings HIVE. But along with Boulevard, our cleaners, we organise waste and recycling rubbish collection. And we ensure the bins are locked and emptied so everything runs like clockwork. 

At this time we have paper recycling but not secure paper destruction, although this is a service we will add if there is sufficient demand.

Office furnishing

All i-desk workspaces come ready furnished, having a workstation desk with integral power, privacy divider and fully adjustable executive chairs on casters. These chairs are built for superior comfort and durability and come with a 10-year guarantee! 50% of our supplied chairs have armrests, so your staff can mostly select their preference. 

 

i-office customers may choose to bring their own pre-approved furnishing that is in keeping with a modern office setting. Or, rent with our furnishing option. This is identical furnishing to the i-desk area set-up, and also includes one mobile for every two desks.

On-boarding

When you and your team arrive, we will show you around the i-space pointing out the features. Glenn Cook Technologies will take you through connecting to and enabling your computers on the network, then connect you with the MFD printers. An electronic pass is provided for each person and we update the security systems so the right people are authorised for entry to the building, i-offices and meeting rooms. You will be set up on My Monitor with your own account and shown how to log in to make payments for things like printing costs. We also include login to this website with on-boarding process documents and building operating manuals.

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