Most extras are included at Hastings HIVE, like a Nespresso coffee every 20 seconds, e-bike charging points in our bike shed and chilled still and sparkling water. A few extras aren't included, like print & copy or your device IT support, charged at incredibly generous low rates thanks to our wonderfully supportive partners! See below for what's in, and what's not.
All prices shown are current and exclude GST
Outgoings and OPEX
We focus hard on keeping Hastings HIVE costs as low as possible using automation and scale to pass on savings to you. We share a large building and so only pay 1/3 of the building outgoings. Each i-space plan then includes a component covering your small share of the remaining outgoings and all of the office OPEX. Things like: the power, water, cleaning, security, ICT, office consumables such as whiteboard markers and flip charts, kitchen consumables & bathroom consumables like shower gel and fresh bathmats.
Your rental plan will be adjusted each year to allow for increases or decreases in operating costs. Your plan also includes a component covering the cost of the shared facilities, fit-out and refurbishment costs. A 5% management charge on any rental income we collect (not on OPEX or outgoings) is also included in your rental plan.
On-boarding: $250 - $300 / person
A "kick-start" process to get you up and running so you can focus on your core business, not on contextual stuff like setting up a new office.
On-boarding uses a simple check-list approach to ensure we have your requirements covered in advance. On-boarding covers: an electronic security fob for each staff member, setting up your business and staff in the building security system, and IT assistance for connection to the network, your cloud applications or servers and Ricoh MFD printers. We then set up a My Monitor account and portal login for you, so you can monitor, control and pay for your print costs, as well as book meeting rooms and venue spaces.
A $250 rate covers simple i-desk set-ups. $300 is the rate for simple i-office set-ups. More complex ICT requirements and non-standard devices or operating environments can be assessed and quoted for.
Data cabinet rental: $70 / RU / month
Hastings HIVE has an air-conditioned server and communications room with generous rack space. Most small businesses can be set up by Glenn Cook Technologies to run entirely on the Hastings HIVE local and wide-area networks with full access to cloud storage or applications.
For those companies with computing-intensive and network-hungry applications like video and graphics, rack space is available on site and rented per standard RU space to house your equipment. Each rack comes with connections to the LAN and WAN, pre-cabled but set-up by GCT is charged at cost.
55" LG display rental: $40 / month
Each i-office is provisioned with a multi-media hub to take a digital display. You can add a standard LG rental display from us, or you can use your own display, as long as it is fitted to a standard Brateck, full-motion mount fitted by us at your cost by GCT.
Prints: B&W 3c, colour 10c, per each
Price includes the printing cost, paper and handling cost. A3 sheets are charged at 2 x A4 sheet price shown above.
Print and copy costs using the advanced RICOH multi-function devices are recorded to your My Monitor account and charged on a per-page, cost recovery basis.
Signage: by arrangement
Each i-office customer has signage rights to their dedicated i-space. ( i-desk customers do not have signage.)
The advertising/signage rights to the building are available by negotiation, on the highly visible modern facade, above the Market Street entrance. Signage can be attached on two sides, with north and east aspects.
Car park: $25 / week
Hastings HIVE has 29 car parks reserved for our i-office customers on a month-by-month basis. A longer-term rental rate is available by arrangement. i-desk customers wanting a car park, or i-office customers wanting extra spaces may also apply for parking spots, subject to availability. Car parks are billed monthly in advance.
Furniture: $40 / month / workstation
i-desk customers automatically have office furniture included in their monthly rental.
This rental option is for i-office customers wanting a furnished option. This is nearly identical to the i-desk set-up having a workstation desk with integral power and amazingly comfortable, fully adjustable executive chairs on casters. 50% of these chairs are specified with armrests so most staff will be able to select their preference. A privacy divider is standard and mobiles are provided - one mobile for every two desks.
Each staff member receives an electronic security fob, programmed to the Hastings HIVE security system and monitoring system, as part of their on-boarding process. Replacement or additional cards are $20 each.
In addition to the fob, staff may purchase an Android or Apple app that uses bluetooth to act as an e-reader and replicates all the functions of the fob. Available for $20 per person - includes set-up on the security and monitoring systems.
Hot desk: $50 / month / person
Available only to i-office customers.
As a shared i-space, ensuring fairness is important and customers may only have their i-office staff allowance. In this way we ensure facilities and amenities are accessible to all.
But we acknowledge some customers with a mobile or part-time workforce may fairly hot-desk, as long as they don't exceed their fair share of resources. We will strictly police i-space patronage through our monitoring and surveillance system.
What do you value most?
We are continuously seeking feedback on opportunities to improve the i-space value proposition for our customers. We seek to do this in four key ways:
Introduce a new amenity or service that everyone would benefit from that's new to the market. For example this could be establishing a 24x7 manned unified message centre for each customer using the same provider.
Expand an existing amenity or service to the next level by automating it, or by using our scale benefits. For example, expanding My Monitor to provide preferred courier service rates, an on-site bar facilities or a vending machine
Reduce an existing amenity or service that customers don't really value, to minimise OPEX costs through automation, outsourcing and economy of scale which reduces monthly rental rates for you. For example deploying solar panels or a solar hot-water system on our large roof spaces, to reduce the power bill and Hastings HIVE's reliance on the grid for everyone's benefit.
Eliminate an existing amenity or service that customers are not using, to minimise OPEX costs for everyone. For example retire the multi-function printers and encourage everyone to go digital, using tablets with digital pens. Don't worry, we suspect this is a few years away!